FAQ
Mega Kulim Pharmacy
Loyalty Programme FAQ
1) What are Mega Kulim Pharmacy
Membership Points ?
Membership points are rewards earned by customer through
purchases in any of the branch in Mega Kulim Pharmacy or through online
purchase at our official website. These points are part of our loyalty program
designed to appreciate and reward our valued customer
2) How does Mega Kulim Pharmacy
Membership works ?
Mega Kulim Pharmacy is FREE lifetime membership which allow
a member to earn member point and enjoy exclusive deal at Mega Kulim Pharmacy
outlets.
3) How can I earn Mega Kulim
Pharmacy Membership points ?
Mega Kulim Pharmacy members will be able to earn 1 point for
every RM1 spend at any Mega Kulim Pharmacy outlet.
4) How can I redeem the points
earned ?
All points must be redeemed in a minimum block of 400
points. Points earned can also be used to redeem exclusive product for free or
at a special price with every 400 points.
5) Do Mega Kulim Pharmacy
Membership Points Expire ?
Yes. All Mega Kulim Pharmacy Membership Points will expired
in 24 months from the date of points issued upon purchase. Any unused points
after 24 months will be deducted from the current points of the member.
6) How can I check my
Membership Points ?
You can easily view the your Membership Points by logging
into Mega Kulim Pharmacy account via website or mobile app. You may also walk
in to any of Mega Kulim Pharmacy branches to check your membership points.
7) What happens to my
Membership Points after they expire ?
Expired Membership Points will be deducted automatically
from your account. We encourage you to utilize them before the expiration date.
8) Can I transfer my Mega Kulim
Pharmacy Membership Points to someone else ?
Mega Kulim Membership Points are non-transferable and linked
to individual account. Membership Points are unable to be gifted or exchanged
with other individuals.
9) Are there any measures
ensuring the privacy protection of the personal information ?
All personal data submitted will remain confidential and
secured, with your contact detail utilized solely by Mega Kulim Pharmacy for
promotional purposes.
10) Can I terminate my
membership account with Mega Kulim Pharmacy ?
You may drop an email to feedback@megakulim.com.my to submit
a request on account termination. Membership account will be terminated within
30 working days upon